Frequently Asked Questions

FAQ's

What types of jewellery do you offer?

We specialize in handcrafted Hyderabadi jewellery, including Nizami chokers, bridal sets, earrings, bangles, and fusion designs that blend traditional and modern styles.

Are your pieces handmade?

Yes, all our jewellery is meticulously handcrafted by skilled artisans to ensure quality and authenticity.

Do you offer customization?

Absolutely! We provide customization services to create unique pieces tailored to your preferences and style.

What materials do you use in your jewellery?

We use high-quality materials, including pearls, gemstones, gold-plated metals, and silver, ensuring durability and elegance.

Can I place an order online?

Yes, you can browse our collection and place orders directly through our website or Instagram @Sofiashyderabadijewellery

Do you ship internationally?

Yes, we offer international shipping. Please contact us for specific delivery details and charges.

How can I take care of my jewellery?

To maintain the shine and quality of your jewellery, store it in a dry place and plastic, avoid exposure to water or chemicals, and clean gently with a soft cloth.

What is your return or exchange policy?

We accept returns and exchanges within 5 days of delivery, provided the item is unused and in its original condition. Custom orders are non-returnable.

How can I contact you for inquiries?

You can reach us through our contact form on the website, via email, or through direct messages on Instagram.

Do you provide certificates of authenticity?

Yes, we provide authenticity certificates for our premium jewellery pieces to ensure customer confidence.

Store Details

FAQ

Connect with us

Email: support@sofiashydjewellery.com

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