Frequently Asked Questions
FAQ's
We specialize in handcrafted Hyderabadi jewellery, including Nizami chokers, bridal sets, earrings, bangles, and fusion designs that blend traditional and modern styles.
Yes, all our jewellery is meticulously handcrafted by skilled artisans to ensure quality and authenticity.
Absolutely! We provide customization services to create unique pieces tailored to your preferences and style.
We use high-quality materials, including pearls, gemstones, gold-plated metals, and silver, ensuring durability and elegance.
Yes, you can browse our collection and place orders directly through our website or Instagram @Sofiashyderabadijewellery
Yes, we offer international shipping. Please contact us for specific delivery details and charges.
To maintain the shine and quality of your jewellery, store it in a dry place and plastic, avoid exposure to water or chemicals, and clean gently with a soft cloth.
We accept returns and exchanges within 5 days of delivery, provided the item is unused and in its original condition. Custom orders are non-returnable.
You can reach us through our contact form on the website, via email, or through direct messages on Instagram.
Yes, we provide authenticity certificates for our premium jewellery pieces to ensure customer confidence.